Help Desk Call Center

Other teams in User Services: 

The ATS Help Desk Call Center is committed to providing technical needs to the MSU community, by offering computing assistance to students, faculty, staff, and retirees of MSU. Support is available by telephone and e-mail, and there are numerous full time and student employees who are eager to provide service. The ATS Help Desk Call Center is dedicated to extending worry-free services to the MSU community, and they can assist with general computing questions, troubleshooting computer issues, problem reports, and configuring personal computers to work with the MSU network and mail system. There is no charge for basic services.

Staff Listing for Help Desk Call Center

Laura Acosta-Silveira 517-432-5392 acostas1@msu.edu
Rose Cooper 517-432-5394 cooper@msu.edu
Sean Driksna 517-432-5384 driksna@msu.edu
Kelli Fech, Help Desk Call Center Team Leader 517-432-5389 fechkell@msu.edu
Richard Ivans 517-432-7270 ivans@msu.edu
Leo Sell 517-432-0186 lsell@msu.edu